Provisional credit

**Provisional credit**

Provisional credit refers to a temporary credit or refund granted by a bank or credit card issuer to a customer’s account while a disputed transaction or billing error is being investigated. This credit is provided to protect the customer from financial loss during the resolution process and is typically reversed if the dispute is resolved against the customer. In financial transactions and e-commerce contexts, provisional credit helps maintain trust and fairness by ensuring customers are not unfairly charged while issues are pending review.