Last-mile

**Last-mile**

The term “Last-mile” refers to the final segment of the delivery process where goods or services are transported from a distribution hub to the end customer. In logistics, this phase is critical as it directly impacts customer satisfaction, delivery speed, and overall efficiency. The “last-mile” can involve various modes of transportation, including couriers, drones, or local delivery vehicles, and often presents unique challenges such as traffic congestion, address accuracy, and route optimization. Understanding and improving last-mile delivery is essential for businesses aiming to enhance their supply chain performance and meet growing consumer expectations.