emotional dissonance

**emotional dissonance**

Emotional dissonance refers to the conflict or inconsistency between a person’s inner feelings and the emotions they are expected to display outwardly. Often experienced in professional or social settings, this psychological tension arises when individuals must suppress or fake emotions to conform to external expectations, leading to stress, burnout, or reduced job satisfaction. This term is commonly explored in fields like psychology, workplace studies, and emotional labor research.