call diversion

**Call Diversion**

Call diversion is a telephony feature that allows incoming calls to be redirected from one phone number to another. This functionality is commonly used to ensure that calls are answered promptly, even when the primary phone line is busy, unreachable, or unattended. Call diversion can be set up to forward calls to a mobile phone, voicemail, another office extension, or any preferred number. It is an essential tool for businesses and individuals who want to maintain seamless communication and avoid missing important calls.